[idanman]

Similar issue with Aeroflot. They cancelled my flight and issued a refund but said it would take weeks. After 4 weeks called my credit card company and they issued a credit to my account immediately. The credit card company said that I could have called after a week, didn’t have to wait 4.

[vinni2]

Is it because your credit card offered a travel insurance? Or just a dispute?

[idanman]

In this case a dispute.

[vinni2]

Just wondering is the money coming from airline or the credit card?

[idanman]

From the credit card. They will then deal with the company. So then it becomes their (the credit card company’s) problem.