[rckoepke]

Wow, that site (histre) made me sign up and verify email before telling me the pricing structure or that there's no perpetual free plan. That seems like a terribly unfriendly UX.

Edit: After signing up there's no 'delete account' button/option/function.

Edit 2: Apparently histre really is your product. How do you recommend me to delete my account? There's no 'contact' , 'help', etc pages that I can find. Truly no method is provided to delete accounts or contact anyone.

[kirubakaran]

Thanks for the feedback. I'll make it more obvious. I've deleted it for you and replied to your email as well.

Thanks for giving Histre a try.

[rckoepke]

In all sincerity it looks like an amazing feature to have. I'm glad someone is providing this to the world, it's much needed for today's browsers.

I'm not personally in a position to try this out currently as the product I'm currently employed to work on with >$50MM quarterly revenue just got axed due to macro effects of coronavirus. I know you have a free 30-day trial but I'm not sure I want to invest the energy to learn a new 'flow' that I know I won't be using next month.

My earlier frustration was mainly because I'm heavily fatigued with the appearances of dark patterns in modern business products, particularly SaaS, but by no means limited to web or tech in general. I've had some negative experiences recently when trying to cancel services and it colors my perceptions when I'm evaluating new offerings. I have learned the hard way to be diligent not just in cancelling subscriptions, but also to fully delete payment methods in order to prevent accidental/fraudulent continuations of charges. Critically I've found it necessary to also try my best to delete my entire account as some companies have followed up with mistaken debt collection calls/letters for my accounts months after I've made recorded phone calls to cancel and removed my payment methods online. For me it's now difficult to trust companies with auto-renew contracts, as the value of my time spent fixing the 5% of cancellations I have issues with dwarf the total dollars spent on all services/memberships in the first place. It sometimes takes months of back and forth to get these debt collection processes cleared up.

I do have a lot of empathy for launching good products in today's increasingly difficult environment of new regulatory burdens, walled gardens that are hard to interact with, and juggernaut monopoly products that make it hard to provide alternatives to users. I wish you well and hope you continue to evolve the utility of bookmarks and browsing history for end users. There's a lot of value to create there.

[kirubakaran]

I understand. Thanks for the detailed response. I will make things more obvious. There is no intention to make cancellation hard. Just a solo founder working hard to get all the pieces in place.

I'm going with $3/month as the lowest plan (instead of free) because this product is server resource intensive. I decided against VC funding as the funded companies in this space are just adtech companies in disguise.

I'll be happy to have you as a free user though. I'll send you an email with details.

Thank you for the kind words. Here is the latest feature I've shipped: https://histre.com/features/highlights/