[developer2]

>> we pay Cloudflare millions

>> just like any other system: it will fail eventually

An analogy combining these two points: one could pay a million dollars AN HOUR to the top software engineers alive on the entire planet… and at some point you will encounter failure. Technology and humans are both fallible, end of story. This is why SLAs exist with specific uptime targets to meet, and reimbursements should that SLA be broken. Anyone who believes the rare outage is unacceptable: fine; bring that layer in-house and pay engineers millions a year to do the best they can. You'll still encounter failures–and likely more of them.

The usual cry you'll hear from some business is "we lost $x million during the downtime!". Yes, and without some company like Cloudflare in front of your business, you'd probably be losing $x million multiplied by orders of magnitude you don't even want to imagine.

"You can't have your cake and eat it too."