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by cleong 2165 days ago
Low prices attract customers that will demand more features and make more complaints to you then any other demographic. In SaaS higher priced customers are typically more accommodating and in addition you get more resources to meet their demands.

Somehow there's something psychological that makes you appreciate a product less when you paid 10$ vs 1000$.

1 comments

Do you have a link to back that up? Sounds counter-intuitive to me. People who pay more would demand more?
This is my experience as well. One way to put it is that people that tend to demand more also demand lower prices.