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by capstone
5553 days ago
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He seriously saw this on one laptop and is accusing Samsung of a conspiracy? He saw it on TWO laptops. Not that I put anything above big multinational companies, but some due dilligance would be nice. He called Samsung to report the issue and had Samsung supervisor confirm that keyloggers are knowingly installed on Samsung laptops in order to monitor usage. |
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Using the same methodology and the same software - granted, it's "false-positive proof", but there are variables here he didn't account for. Methodology matters.
Samsung supervisor
No, Samsung SUPPORT supervisor. I'm comfortable going out on a limb and hypothesizing that:
A) The Samsung Support Supervisor knew exactly as much about the situation as the author - that is, Nothing. He called telephone support, not the engineering department.
B) It's entirely possible said supervisor bullshitted something that sounded plausible and positive. Again, it's a call center support supervisor, not a press release or any sort of official statement by the company.
The author has an extremely small sample, a very small amount of extremely limited evidence, and nothing that could be called a credible statement from Samsung.
IF Samsung is knowingly doing this it's a terrible policy and a serious problem. IF it's for the reason the supervisor said, it's Incredibly bad policy. IF the article is true, it's possibly criminal. We don't have enough evidence to claim that yet, and until more testing is done and Samsung makes a statement, it's not an Incident, it's a curious event that certainly calls for further investigation.