[iso1631]

> wife and I more comfortable in biz or e+

I can relate. Flew A380 in biz with family London to Singapore, 4 seats across the middle, 9 mo old on the outside, then wife, then 3 yr, then me. Great flight

A month later we flew onto Sydney, but there were no Business seats left, instead we had to fly in First. My seat was dirty, during turbulence the pursar woke us and told us we had to remove our sleeping child from his nice safe airline approved car seat (which he'd flown in from London to Singapore) and put him our our lap.

Haven't flown BA F since, or flown them with family, and only taken 18 BA flights in 4 years since then. The 4 years before then I'd taken 243.

Amazing how one bad experience and the inability to get a simple apology can shift your buying habits.