[siddharthgoel88]

The tool indeed does a very good job from developer's point of view but when we see the end to end aspects of Datadog then the feeling changes. Previously when I was working as a DevOps Engineer, I remember how much our Head of Infrastructure was pissed with the shady licensing and pricing model of Datadog. Missing of detailed itemized billing, lack of proper access control (allowing who team can use which feature, can publish what metrics, etc.) makes the tool a pain in the long run. We even started to look for affordable alternatives to it.

[acid__]

Yeah, amazing, incredible tool but the billing is obfuscated to the point you almost wonder if they're intentionally trying to make it impossible to understand. Though once you realize there are a tons of hacks to abuse their billing methods and pay much less, it becomes apparent that it's just a case of Hanlon's razor.

[user5994461]

Yep, the access controls are limited. Can't finely controls who can raise alerts to where for example, so it's not "enterprise" in a sense because enterprise is all about tightly controlling what the peons can view and do.

In my experience alerting often came down to some departments trying to push some shit to some other departments. I personally avoid working in monitoring/alerting for that reason, it's just human problems and dysfunctional organizations, nothing any tool can help with.