[khaledkteily]

Hey - this is one of the best-articulated responses I've read around this topic, so first of all, thank you. I take it to heart and have shared it with the full team, because it's important are actively thinking about this.

I am really sorry to hear about your past experience at a fertility clinic. One of the many reasons we are offering an at-home solution is for this exact purpose... performing such a personal process in a clinic is often times scary, unsettling, and uncomfortable (and sometimes downright humiliating - especially when interacting with people who have intolerant views).

Our brand is something that we've given a lot of thought to and that we continually discuss as a team. We work with many different clients who are using our services for various reasons. To your point, we've found that many of our clients are part of the LGBTQ community and are preserving their fertility prior to starting hormone replacement therapy.

I have personally spoken to many of these clients and have heard similar feedback to yours. We, clearly, still have a lot to learn about our clientele - their backgrounds, goals, needs, experiences with fertility, thoughts around family planning, etc.

I would love to set up an LGBTQ-centric campaign for the community, and I will make sure we do soon.

Thanks again for your awesome feedback! And if you would like to try the service, please message me at [e-mail], if you're open to giving us this kind of honest feedback, I'd love to get you a free kit.

PS in this field.... puns are always welcome.

[anon9001]

I consider myself an antinatalist and have no use for your service, but I just want to say that you're exceptionally good at handling the comments here.

Thinking about the types of people who would be interested in your service, I would lean hard into serving the trans community specifically. I can't think of a better way to demonstrate trust than being archivist of choice for people who are planning to stop making sperm.

[santraginean]

I'll add to the chorus of other AMAB trans folks here and say thank you for being so receptive to this suggestion (and thank you to odomojuli for bringing it up so eloquently).

My partner and I knew we were done having kids before I started transition earlier this year, but if that had not been the case, a service that was more private, especially one that was specifically inclusive, would have been invaluable. I've had negative experiences in other areas of healthcare, and I really would have felt hesitant to go to a sperm bank in person, for the same reasons others here have mentioned.