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by commandlinefan 2168 days ago
"The importance of deep work" seems so fundamental that you'd think everybody would be aware of it by now - yet open offices are nearly universal (or at least were before this corona virus panic started). Is it that the people making the decisions genuinely don't understand "deep work", or that they think everybody can do their "deep work" for four years in college and be done with deep work for the rest of their lives?
2 comments

Open office plans were a reaction to teams that didn't communicate effectively (or at all). The idea was that putting everyone in the same area encouraged communication and cohesion. It also allowed for spaces that were chic and 'creative', because somehow creativity is impossible in offices that have the aesthetic appeal of a solitary confinement cell.

Honestly, I believe most of the value derived from open office plans is that it is harder to fake work and fake productivity. Now, everything that people were doing is out in the open and provides some measure of accountability. Maybe I'm being a bit too cynical, but I think that's a big contributor as to why open office environments are common.

And partially yes, it's because some people making the decisions don't understand the value of 'deep work' and the environments that encourage it.

While I'm sure there were elements of communications and observation in the widespread move towards open plan offices, I think it's very likely that real estate costs were at least an equally significant driver.

I had the pleasure to work in a genuine had-a-door office environment from 1997 through 2002. It was amazing for focus, productivity, and I found our employee communications to be generally excellent as well. I'm sure it was also stratospherically expensive on a per-dev basis, but probably still a rounding error relative to our compensation.

I hate open-plan offices. Deeply. I also see my overall "building occupancy charges" every month and am acutely aware of the pressures to be frugal. (I think real-estate is the wrong place to do it, but I understand the bean-counting view which is very apparent and productivity of expensive employees is not readily apparent [in a dollars/cents way].)

In my experience, the people making those decisions are aware of the benefits of deep work. But optimizing for it has commonly been a lower priority than other things like the ability to drop in and interrupt developers since that directly benefits them immediately.
I just got confirmation that one of the true reasons was "control", ie. being able to have an eye on every worker. Many managers feel out of touch in the modern workplace, so it's not just employees who are frustrated. The next "fix" in the eternal swing of the pendulum is of course: easier access and overview on workers.

The problem is, nobody else care about your "deep work", or benefit much, except yourself. The pendulum always swings too far, and turn back..