[acdha]

Oh, I’m not being dismissive of their work - it’s just multiple lines of skilled work which you have to complete. The building, hardware, and software management all require 24x7 operations and security, work with vendors and capacity planning, etc. and overseeing all of that work.

At some level of usage those costs are lower than the savings but that line has been going up for years, especially for anyone who needs PCI, HIPAA, FEDRAMP, etc. where there’s a ready package available covering a lot of it.