[smoe]

Well the problem seems to be that the other side can't be bothered to give their side of the story.

Which is not something unheard of when dealing with large companies.

If true,that they did not respond, that would be much more worrisome to me than whatever the reason for the ban might have been.

[hinkley]

The other side already waived their right to be heard by closing an account... pardon, another account, with zero communication.

That was the time to start sharing “your side”.