[drapery]

I think a lot of users are missing the point. I don't see this tool as a final decision maker and it can never be one. The final decision has a lot of nuisances to that it is difficult to capture in one tool, so might as well just open a spreadsheet and bang it out.

I see this tool as a quick a simple way to eliminate all the tools that might look shiny and slick or save a few clicks, but doesn't actually save employee's time at all.

So the decision becomes, I like the way this new SaaS feels or looks than our current one, but is it really worth the additional cost?

[osel]

Exactly, and scale is important too. The initial target audience was small (as in very small, maybe 1-10 people) businesses, whose owners often don't intuitively understand how beneficial small services costs can be.