[slayerjain]

I currently have a mix of both. Mostly shared but some dedicated for only the ones who absolutely needs it (majorly due to regulatory restrictions).

However, like you said separate instances is easier to setup but I'm afraid of the extra management hassle of managing 500 different instances (including different micro-services, DBs, etc)

Multi tenancy has introduced a lot of config flags to enable/disable features for different customers - since they wont all agree to switch at the same time.

Both approaches have their pros/cons. I'd love to find a place to read about people's experience like you with both approaches.