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by b-team 2171 days ago
I own a Tesla and live 200 miles from the closest service center. If you have a problem, chances are that it can and will be fixed by mobile tech. I had a problem with my door handle (a typical problem in early Model Ss). Mobile tech came to my work and swapped out the handle in the parking lot. I never saw the tech. When I got an upgrade to the latest autopilot computer, a Tesla tech came to my house and did the install, which took a couple of hours, in my garage. I just left the garage door open so he could get in. And no oil so oil changes aren’t an issue. I get the occasional tire rotation at a local tire shop and that’s it for maintenance.
1 comments

I think this is the main reason I cannot justify Tesla for myself. It feels like I am purchasing a piece of software I have to call Tesla support for. No one else can help. And it is not a cheap toy. The support may be quick and it may even be convenient.. I don't know if it is just me being old or general weariness with the recent efforts to subscribe to me various 'features' ( Tesla is certainly not the only one trying to get that market ). I do want to be able to either do it myself or pay someone other than Tesla to do it if need be ( I hopefully won't, but I want the option ).