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by dang 2161 days ago
I agree with a lot of this, but the things you're talking about already apply to HN, so the argument can't really be used to show that a larger site would necessarily fail to work as well as HN (however 'well' that really is—I'm not making any grand claims here).

For example, the human nature you're talking about is by far the strongest force on HN, and the scale (though tiny compared to Twitter or Facebook or Reddit) is already beyond what one would suppose possible for a forum like this.

2 comments

Very good point.

I would agree that HN is far too big for moderation alone to save it, though I hadn't quite put that together when I wrote my first post.

I think pg's original guidelines managed to capture enough of a cultural ideal that much of the original culture has been preserved organically by the users themselves (though I'm not qualified to speak to the culture of the early years, or how much it has changed since then).

You and the other mod(s?) have done a great job of being a guiding hand, and of understanding that it's too big for anything other than a loose guiding hand to be relevant, from a moderation perspective. You can remove things that shouldn't be discussed, show egregious repeat offenders the door, and encourage people to behave well and be restrained (in large part by example).

Twitter is so much vaster, and grew so fast, that even a guiding hand and good founding culture could not hope to save it. I suspect the way its design encourages rapid-fire back-and-forth also really hurts the nature of interaction on the site.

Hey, when you say “already beyond what one would suppose possible.” Could you describe it. And to promise that this in good faith - a personal example of when you stood on the precipice and saw the scale of the yawning depths below.

I’ve found that clear vivid examples from people are crucial torch lights which can be shared around to give people a snap shot into what mods feel or witness. This then allows the conversation with non mods to progress faster, since this type of story telling is what people are best optimized to consume.

I don't mean anything fancy, just that HN is a large-ish (millions of users, but not tens of millions) completely open, optionally anonymous internet forum, and it's not obvious that one of those could function as well as HN does. When I say "as well", I don't mean "well". This place has tons of problems. But it could be a lot, lot worse, and the null hypothesis would be to expect worse.

I wrote about this a bit here: https://news.ycombinator.com/item?id=23727261. Shirky's famous 2003 essay about internet communities was talking in terms of a few hundred people, and argued that groups can't scale beyond that. HN has scaled far beyond that, and though it is not a group in every sense of that essay, it has retained, let's say, some groupiness. It's not a war of all against all—or at least, not only that.

As we learn more about how to operate it, I'm hoping that we can do more things to encourage positive group dynamics. We shall see. The public tides are very much against it right now, but those can change.