[orthoxerox]

Jira Server is really hindered by the centralization of its workflow management administration tools. You cannot have "workflow admins" that can change issue type schemes and stuff like that for a subset of projects without giving them full admin rights.

Imagine having a guy in Dev that can fix your workflow so that "Start working" is not hidden in the dropdown menu.

[fredfjohnsen]

I don't have to imagine it. This is a textbook example of a Jira implementation failure not a Jira failure: "not having any idea how to use or configure it correctly to model the work being done."