| Hmm. Given the broad range of topics "social Media" covers, there are vast numbers of papers on it. For people who have NEVER thought of social networks and conversations online I find this site to discuss some of the blander but more game theoretic elements of networks/trust and therefore online conversations: https://ncase.me/crowds/ https://ncase.me/trust/ ----------------- For you guys (HN Mods) I'd bet that you in particular are abreast of stuff. - I'd ask if you have heard/seen Civil Servant, by Nathan Matias - its a system to do experiments on forums and test the results (see if there is a measurable change on user behavior) https://natematias.com/ - Civil Servant, Professor Cornell. He probably has an account here https://civilservant.io/moderation_experiment_r_science_rule... - Books: Custodians of the internet. ------ Going through some of the papers I have stocked away, sadly in no sane order. I can't say if they are classic papers, you may have better. - Policy/law Paper: Georgetown law, Regulating Online Content Moderation. https://www.law.georgetown.edu/georgetown-law-journal/wp-con... - NBER paper on polarization - https://www.nber.org/papers/w23258, I disagreed/was surprised by the conclusion. America centric. - Homophily and minority-group size explain perception biases in social networks, https://www.nature.com/articles/s41562-019-0677-4 - The spreading of misinformation online: https://www.pnas.org/content/113/3/554.full - The Uni of Alabama has a reddit research group, - https://arrg.ua.edu/research.html, they have 2 papers. One of which explores the effect of a sudden influx of new users on r/2xchromosomes. https://firstmonday.org/ojs/index.php/fm/article/view/10143/... -policy: OFCOM (UK) has a policy paper on using AI for moderation https://www.ofcom.org.uk/__data/assets/pdf_file/0028/157249/... - Algorithmic content moderation: Technical and political challenges in the automation of platform governance - https://journals.sagepub.com/doi/10.1177/2053951719897945 - The Web Centipede: Understanding How Web Communities Influence Each Other Through the Lens of Mainstream and Alternative News Sources - Community Interaction and Conflict on the Web, - You Can’t Stay Here: The Efficacy of Reddit’s 2015 Ban Examined Through Hate Speech Papers I have to read myself, - Does Transparency in Moderation Really Matter?: User
Behavior After Content Removal Explanations on Reddit. https://shagunjhaver.com/files/research/jhaver-2019-transpar... - Censored, suspended, shadowbanned: User interpretations of content moderation on social media platforms: https://journals.sagepub.com/doi/abs/10.1177/146144481877305... (I need to read that paper, but I expect it to be a good foundation of knowledge and examples) Other stuff: - The turing institute talked about Moderators being key workers during COVID - https://www.turing.ac.uk/blog/why-content-moderators-should-... |