[johne20]

This happened to me. Twice. I bought a 16" mbp when it was released because the keyboard of the previous mbp gave me carpal tunnel. I immediately added a camera cover like I always had done on macs. My screen stopped working a few days later, but mbp still worked on my external monitor. I took it in and they replaced the display for free via applecare.

Once I got my mbp back, I added the camera cover again (stupidly). The next day I opened my mbp, and had a line down the center of my screen. That is when I realized what had happened. I then told Apple exactly what I think happened. And to their credit, the replaced it (again) for free.

Over the next weeks, I received 3 different calls from Apple staff, with seemingly increased responsibilities. They all asked detailed questions investigating what I thought happened and in what sequence.

I am not surprised to see this support article.

[washadjeffmad]

We had to issue an internal notice to our 16" recipients after the first cases started coming in a few months ago. The second most common damage is pressure from pinching the screen to the bottom case during a one-handed pickup. A good squeeze walking between meetings is enough to crack it.

The latest MBPs are exceedingly fragile, can't run two displays from separate TB controllers without throttling, and have had more DOA batteries than any series I've ever encountered to date. This isn't even getting into other models.

How powerless is their QA that they'd let Operations dictate design unchecked? It feels like externalising their expenses taken a leap too far.

[aloer]

What kind of cover was this?

My company provides a ~1.2mm thick plastic cover with a little slider inside. I didn't even trust it enough to be used on a thinkpad, much less a macbook

What I do now is either ripping off a small piece of the sticky top of sticky notes (keep the remainder for later reuse) or a piece of washi tape.

[_fat_santa]

Yeah looking at the thickness of most camera covers, I always thought "hmm this might damage the display if I close it". Well looks like this support article proves my point. I always used sticky notes or other stuff. Now thought I've got a standalone webcam that can tilt up and down so I just tilt up so it's facing my ceiling.

I look forward to getting extorted by hackers threatening to tell the world what my ceiling looks like.

[johne20]

It was this one. https://www.amazon.com/gp/product/B07C24NBGL

[praseodym]

Post-it Page Markers or Flags work great as well and are already the correct size for most laptops.

[eternalban]

You mean the small plastic strips? I mix 3 colors on top of each other and snip off the non-adhesive end. Works great, even looks ok, with minimal raised surface.

[dillonmckay]

Did you have AppleCare?