[setzer22]

Sometimes the views you see here are extremely biased. It's normal, we use computers all day, we are experts. We learn and adapt.

For some people, a computer is just another tool they've been recently forced to use in order to live in society (in many countries, you cannot longer reallistically do your taxes without a computer for instance).

As programmers, and especially those who work in UI/UX design, we owe some respect to those people, because those who take the extra effort to learn a radically new technology at an elderly age, are completely, utterly confused when companies decide to move stuff around just for the sake of it (or as a result of A/B testing?).

And yes, sometimes the only way I've been able to teach people how to operate a computer is by literally describing the UI and the icons. In my experience, finding a good way to teach via fundamentals to someome who doesn't care is extremely difficult. And believe me that I've tried it many times.

OTOH, note that none of my points apply to early education (school). In that case, I completely agree we need to teach the fundamentals, not UI.