[mcny]

> "I use X. It has that feature plus these other ones. Why would I switch to yours?" I get the spirit of why someone would say that, but it's really hard to read tone in a forum post.

Maybe I'm naïve but don't see it as snark most of the time. I see those posts as "here is some springboard for you to share the product or your vision and goals.

Sometimes it is genuine snark but I like to believe it is usually curiosity even if it isn't true.

I mean look at Dropbox. The basic idea is so simple. If you've used rsync/robocopy you might think it is ridiculous this product even exists. Doubly so if you're aware of how cloud providers charge so much for network traffic. Even Google Drive unlimited has to cap the amount of data transfer in a day. But there are always ways. For example, I think Dropbox has now limited free users to three syncing devices.

Or gitlab. Like huh? But GitHub exists. And surely git-web or gitea is better suited for a web interface for git? But then gitlab has almost nothing to do with git. As far as I understand, the goal of gitlab has always been to be a complete product.

I bring up these two examples because maybe the comments were snark but the founders seemed to handle it pretty well in both cases (at least publicly). I think their self-confidence shows in the product.

[CathedralBorrow]

> If you've used rsync/robocopy you might think it is ridiculous this product even exists

I mean, only if you also have no understanding of other people having different backgrounds, skillsets and experiences?