[mikhailfranco]

The domain is called "Process Mining.

For example, Rapid Miner: https://www.rapidminer.com

There's also a Coursera:

https://www.coursera.org/learn/process-mining ‎ ‎

[Digitaltzar]

There is a good research paper that compares Process Mining to what we do, Desktop Activity Mining: https://pdfs.semanticscholar.org/05a4/f2258a48aaaa2b2686f72f...

[mikhailfranco]

Here is the most popular open-source process mining platform:

https://apromore.org/

[Digitaltzar]

And thank you for sharing!