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by maccard
2174 days ago
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Yes. Google search is infinitely more useful when mildly personalised rather than based on sheer popularity. If I search for drainage companies, I don't care who the most popular drainage company in the world is, ad it's highly likely to be weighted towards somewhere more populous. When I look at reviews for services, tracking can be used by Google and co to attempt to verify that the person who left a 5* review actually used the service and wasn't an employee, or that the 1* review isn't from a competitor. Ease of use is another, albeit less clear cut. If Ticketmaster knows I like heavy metal, they don't need to send me newsletters (that I opt in to manually of course) telling me about the upcoming country music gigs. To be clear, I don't think that the current players are being useful to me as a consumer, they are abusing my data, but that's not to say that there is no use for tracking or personalisation, |
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