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by jlemoine 2170 days ago
I understand your perception, pricing and perception is hard. I want to reassure you that this is really way cheaper for people to start using the product and as a company it was a huge project to lunch this pricing, especially when you lower the price for such a large portion of users.

The previous pricing was based on indexing operations + search operations. The new pricing is only based on search request and in a lot of situation N search operations = 1 search request (disjunctive faceting, federated search, etc.). At the end, for the big majority of free users (> 99%) they have as many or more search request in the 10 free units than in the old plan.