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by rawoke083600 2170 days ago
THIS ! I feel many times business put the "business-complexities" onto the client, in this case the search-unit and although the CTO explained why (I gloss over it) as a customer , I don't need to understand what makes it difficult in your business nor do I want to know all your internal jargon and limitations. I the customer understand searches and searches per month. Don't make me think !

Like going to a restaurant: I don't want to know the whole nine yards story as to why you don't have lasagne today since one of the guys didn't show up for work and he was supposed to make the sauce and another guy was over his government allowed working hours. All this might be true and adequately explained why there is no lasagne, but now I need to also understand about employees, government working hours and and and. Just give me lasagne or not :) It's almost always a red-herring if you need to "explain" your pricing or use internal-company-jargon in your pricing-pages.

1 comments

I prefer 1000x a complex pricing page than having to talk to a sales rep to get the first sense of pricing.

Each industry has different aspects of how much value they get from a product, the effort to try to encapsulate these aspects into a single pricing functions is much appreciated.

We face the same challenge with Decimals.app - should be adding pricing soon as well