[beh9540]

I applaud them for using open source software, and contributing back their findings, but my first thought reading this was "isn't it a little odd a security appliance vendor who actively markets a "Remote Secure Access" system doesn't rely on there own systems?" Their website has a whitepaper link on every page on how your business should use them for remote access.

[spydum]

'We chose two different remote access solutions, so in the event of one failing, we would have redundancy and an alternative to enable work to continue,” says Fischbein, “One of the solutions was based on open-source Apache Guacamole'

I suspect you are right that it's just a story telling prop, but they did address why it might be practical for them to have such a solution in place.