[JumpCrisscross]

> you develop some degree of trust (and a stronger mental model)

For me, the former flows from the latter. When I meet in person, there is eventually a moment when I get a click feeling. Following that, a person's behavior becomes more predictable. Or at the very least explainable. That leads to comfort, which is a commercial substitute for trust.

That click take me a long time reach on the phone. For whatever reason, it has never happened over video chat.