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by RNCTX 2188 days ago
Correct me if I'm wrong, but I find it highly unlikely that there are repair contractors with people sitting behind magnifying glasses and soldering irons.

I would suspect that toss and replace is the norm across the whole spectrum of hardware sellers.

You could debate Apple's design choices like... say... riveted keyboards, and they'd argue durability as a retort, but I don't think they're any better or worse than others in terms of warranty work.

2 comments

From my knowledge of working as an ACMT, Apple processes every part it takes out of a computer during repair service. I couldn't say how many are fixed in the manner you're talking about, but I can say that a significant proportion of parts we received for warranty service were clearly 'remanufactured' parts. So that kind of toss-and-replace doesn't even really happen at Apple itself.
Maybe not (although Louis Rossmann does say that he checks and has many videos where he does), but they do typically at least check the connectors and the main components.

My brother has had a water-damaged macbook pro repaired by a third party repair shop when apple said the only thing that can be done is a logic board replacement and they fixed it without replacing it.