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by paulie_a 2188 days ago
My sample size is much smaller but with two xps13 in one year, one refurb was basically DOA. The brand new one had major power issues and even with extended care it took them a month to get it straightened out. Finally got a new one and it's been working great. They will comp you by addidng additional onsite warranty though. Great machine but the QA sucks on dells