| I am a paying Dropbox user. When I click the Dropbox icon in my system tray, 43% of the space is used on two ad units: trying to "introduce Gmail integration" and "Recent shows the latest activity." Here you go - https://imgur.com/a/51MiWOb You silently enabled some new syncing mechanism that doesn't actually download files to my computer. This was absolutely nuts and is a far more serious violation of why I used Dropbox, and it almost made me churn. I was so angry that I had to change some kind of setting on the web to sync with selective sync and have real bonafide files in my Dropbox folder again. The ultimate nagware: Open folders in: Dropbox desktop app by default is garbage. Obviously people want to open Finder / Explorer, that is the whole value proposition of Dropbox. I don't care about your product manager's monetization schemes or introducing Paper or whatever, please just never mess with defaults because I'm not comfortable suggesting this app to my parents if it litters them with new paradigms and garbage. How do your PMs not understand how important those referrals are? How integral simplicity is to those referrals? Just because you guys don't measure them, just because there isn't a chart going up and to the right, doesn't mean it's not real. The backups nagware. Nobody wants that. People get they have to store stuff in the dropbox folder. I do not want to confuse my parents, "Sometimes Documents is backed up, sometimes not." It's unambiguous. Again, messing with the simplicity. The photos nagware. Nobody wants to do that. People use Photos on their iPhone, it's fine. Don't eat up storage on something they use iCloud for. The Accessibility prompt. You don't need it. Why are you asking for Accessibility? Permissions to access Documents, Desktop, Downloads without backup. Again you don't need that. Nagware, adware, product managerware. I hope this is sufficient. The lack of care here is mindboggling for a product so simple. Everyone should embrace the idea that they're much more likely to make it worse rather than better. Drew Houston should be putting that on a huge billboard behind him on his Zoom calls to 22 year olds fresh out of school, it should be your motto, it should be the first sentence out of everyone's mouth, regardless of what the numbers or metrics or surveys say. |
I am looking to move as soon as I find something which isn’t garbage.