[langitbiru]

" Eventually they lost all the competition to every other company..." -> Are your referring to Slacks?

"Why on earth someone would trust their business communications to outdated pre-hipster infomarketing company?" -> Probably because they are not under pressures from VC. In HN, we like to bash companies who have done unpleasant things because of pressures from VC. We like to said it like this, "Why did this company need money from VC? Can't they just aim the sustainable growth?"

[maxdo]

Just put them on google trends and check their trajectory. And put any of their competitor they have on their website near.