[fabian2k]

A large part seems to be about the invite feature and UI, which is something that I never encountered because I wouldn't even think about inviting people from inside a video conference software. Passing links around in other channels seems far more useful to me, and is the only way I access or share meetings. And Skype, where you first have to find the people you want to talk with is much, much more annoying there than just sending or receiving a link via an established channel like email. Of course there are many different use cases, and mine isn't necessarily representative.

But in general the most important part of the user experience for video conferencing is the amount of errors or bad connections that happen. For example, I recently use Microsoft Teams, one person was sharing the screen to present something, and for some people the shared screen simply froze and didn't update anymore. That kind of thing is seriously annoying.

The UI doesn't seem too important to me in this case because I almost never use any of it. After connecting in general the only button I use are mute and share screen. Doesn't mean the UI can't be significantly improved, but for me it isn't the most important part of the experience for a video conferencing tool.

[WiiManic]

Yeah, I would say that I don't think I've joined Zoom and used it that way, its almost always either a set scheduled meeting where there is a dedicated room, or just an always up room that you join at a given time for more ad-hoc meetings.

At least part of the issue will probably be the disconnect between that style of more "work" usage and the fact its become tool at the moment for families to connect. In that regard, going through the UI as shown may be more common, and does have some more issues, though its also maybe less of a focus for a more work-focused tool.

It does seem to be decent enough for the non-host at least, where if they just blindly press the blue button on entering they'll be in the call/waiting room, which is at least fairly frictionless from a non-host point of view, and for me the bigger concern. I can deal with the UI, I'm more worried about my Grandpa or something working it out if I was doing a family call.

[SifJar]

For what it's worth, Skype does have the ability to invite people to group chats via shared links - I don't think it's always had this, but has had it for a while now

[michaelt]

> I wouldn't even think about inviting people from inside a video conference software.

I think the intent in the skype model is "make the other end ring like a phone call" - sometimes that's what you want, other times it isn't.

[close04]

Well the byline is "but is their UX any better than Skype or Cisco". So the focus wouldn't necessarily be on what's under the hood.