[magicalhippo]

We have a complex product with many aspects that our customers use, and almost all with some customized integrations.

A bugfix to the integration is typically low risk and high impact, and so the client will want to install that ASAP. For example it could be they suddenly changed the values in a single field in an XML file we read, due to upgrades elsewhere in the organization yay, halting the integration.

So we push a fix where we handle the new values, and they want that installed ASAP.

What they do not want pushed out into prod without lots of testing is all the new things we've added elsewhere in our product, or larger changes to existing features.