[bcrosby95]

Not necessarily. I've seen the concept of "vocal minority vs silent majority" used as justification to push through a change. So even if you get only bad feedback, it still goes through because most people said nothing, which means most people like it.

[ithkuil]

Or most people hated it but didn't love the product enough to care to comment. Perhaps the design of the feedback form matters. I wasn't part of the beta so I don't know how they asked.

[verdverm]

They didn't ask, you have to go into the feature view menu (under profile) and then click a link there to go to another page and then have a form to fill out.

They know UX for sure!

Maybe we should send them a copy of Don't Make Me Think