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by asymptotic 2191 days ago
There is a quote from Jeff Bezos: "Good intentions never work, you need good mechanisms to make anything happen.". Hence at Amazon (ideally) any suggestion that a manual step or bureaucratic approval could improve a process is always naturally followed up by “But what happens when good intentions fail? We need a plan for a mechanism”. At least this is the theory, and how Amazon and AWS avoid accruing manual steps with no plan to automate them.