[felixarba]

I don't know if it was a good idea showing the link in the comments, since OP clearly didn't want their business mentioned.

I understand anyone could've done what you did, but that means that they would have to care enough to actually go looking through OP's profile and them finding out the name would be deliberate and not just plainly advertised for anyone.

[ISL]

It makes it really hard to understand the issue without seeing it firsthand. For the community to dig into the issue effectively, pretty much need to see it in order to suggest solutions.

I reached the same conclusion as @advisedwang by following OP's profile information.

[petee]

If it's in your profile it is plainly advertised to everyone.