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by lyonlim
2196 days ago
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Removing cashiers and automating checkouts just frees up the staff to focus on other in-store work. But the biggest benefit is higher throughput for checkouts. Self service checkouts or automated checkouts free up space for more such counters. |
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The supermarkets are functioning fine which leads me to think that there isn't a whole lot of other in-store work waiting to be done if only more staff were free to do it. Automating the checkouts just reduces the levels of staff that you need.