[ksj2114]

This is good advice. I'm hesitant to switch to a tablet because he already knows how to use a laptop and has never used a tablet before.

I agree with you. Especially the focus on security / 2FA has made it very hard to monitor his accounts, which is good and bad I suppose. For example, I changed his gmail 2FA phone number to mine yesterday, and they changed it back today. That's already a huge task when helping him remotely.

Websites are also getting much more complex which makes everything worse. For example, the new gmail minimizes the navigation tab on the left unless you hover over it. That's awesome for me, but TERRIBLE for him.