[noisy_boy]

Bill upfront and credit back on return. Amazon shouldn't be responsible for the stealing happening in your neighbourhood.

[master-litty]

They often shoulder that responsibility to reduce friction, and I think it works net-positive in their favor.

Billing the customer and then penalizing them for being a victim of theft introduces so much friction and frustration.

[noisy_boy]

That is true and besides the point which is that they are not responsible.