[alasdair_]

I gave up using them when they switched from showing places to stay to showing (by default) all kinds of crap that I didn't care about.

I was a business user, with a business account and business credit card. Why am I being shown "experiences" as the default behavior?

In the end I was forced to quit due to my account being in some weird state that they STILL haven't fixed (I checked today, a year and a half later). All that happens when I log in is I see "We’re reviewing your info Someone from our team will review your account and follow up with you soon at <email>"

This is after many years of bookings and absolutely zero disputes or complaints etc. Emailing them gets me nowhere - just no response at all.