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by patio11 5565 days ago
Minusfive's point of view tracks with years of working with non-technical customers, many of whom have a mental model suggesting that files "live in" the application as opposed to being in a folder somewhere.

I don't know how far dragging and dropping files is going to get them (many of my users could not locate a file if it bit them on the nose), but hey, it might work.