| A few useful phrases to memorize: When someone asks for information, rather than try to answer immediately, or rush to research, ask, "When do you need that by?" Even if they tell you it's urgent, it causes them to consider. "Sure, I'd be glad to. Just let my boss know you need me." If they hem and haw, be suspicious. "What budget is that coming out of?" Other useful tidbits: Politics is a euphemism for, someone's ego will otherwise get hurt. Tangentially, your ego isn't you. Don't let it getting hurt affect your thinking. Most people are naturally good; the one's who aren't work hard to position themselves in a position handling communications. So be careful to route communications as directly as allowed, and regularly check what's incoming. Faith is blind, trust is earned. |