[frankcort]

Great launch! This looks similar to www.raaft.io which has been around for a couple of years and supports Recurly in addition to Stripe. How do you differentiate?

I think we would have used something like this (instead of rolling our own) if it integrated with Chargify.

[gfloyd]

Thanks! I think the main differentiator is our deep integration with your Stripe data. The cancellation flow is obviously an important part of the equation, but ProsperStack can also give you insights into past cancellations, with the goal of being able to win back subscribers from before you integrated the flow into your app. We also want to make churn analytics a core part of the value prop.

We'd love to integrate with more payment providers, and Chargify is definitely on the list. If you'd be interested in helping us get a Chargify integration going, I'd love if you'd send me an email (address in profile)!

[solarengineer]

Could you help us understand a few things about your service? How deep is this "deep integration"? When we sign up with you, what are we agreeing to hand over and/or to give you access to? Do you make copies of this data? Do you sell data about our Stripe data to others? Are you training your ML models based on our data? Do you have measures in place to detect or prevent internal leaks of such data and external exfiltration (via security attacks, for e.g.) of such data?

[gfloyd]

We request read/write access to Stripe via Stripe Connect in order to receive webhooks on your behalf and to create coupons. We do copy a small amount of data (customer and subscription details for cancellations) for the reporting and metrics features.

We do not and never will sell your Stripe data. We're not using any ML, so we're not training any models on your data.

We understand having access to your Stripe account comes with a lot of responsibility, and we're taking that seriously. I'd be more than happy to discuss security if you want to shoot me an email (address in profile).