[efitz]

Congratulations on your launch, and best of luck to you, but...

As a customer, I don’t want to be “saved”. Treat me right in the first place and I will remain loyal. Otherwise, let’s part ways amicably without you wasting more of my time.

[whatch]

As a customer, I can imagine unsubscribing because some service was quite good, but not worth the full price for me. Maybe this service is still figuring out its pricing model. If they, for example, give me cheaper price and then keep it, I do not mind being "saved". Not sure how often this scenario will be considered though.