Hacker News new | ask | show | jobs
by bberenberg 2203 days ago
I really wonder how people get value out of a meta status page when my experience is that status pages are often incorrect about what the actual status is. Whether they're manually updated, or it's a case of "your 9s are not my 9s", it seems like a compounded broken telephone problem.
1 comments

Probaly it's great to have some very big picture overview. Both in scope ("all" the cloud, and both in time as in "all" time, and maybe there's even some value in looking at the correlation of these).

Maybe it helps with doing a sanity check before picking a provider. And, I guess, at a basic level it helps with accountability/transparency.

When we started broadcasting status checks we thought it would be a great way to let users know what's happening behind the scenes. Then it turned out a lot of our happenings were self-inflicted so rather than being less transparent by way of less posts, we just tweaked our status outputs. "We are experiencing an event in <SOME VERY HIGH LEVEL SERVICE>" x1042. After we perform our RCA then we may post a blog about it or a short PR blurb

The last time we went down I questioned out loud the point of the status page and the general consensus was for others to be able to reference our outage.