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by Operyl 2195 days ago
Account managers are texting, but they have no VPN access right now.
2 comments

It seems all their external network connections are down. I assume people will have to drive to the data centers to fix. I really want to see a post mortem on this outage.
The data centers are staffed 24/7 and out of band is also a thing.
Let me guess, their VPN authorization runs on the IBM cloud.
Dogfooding is great, but you need to think it through...