[KineticLensman]

> deaf or hard-of-hearing people should be able to enjoy the programs

This is really important. I have moderate hearing loss but can hear 'okay' with a hearing aid. I place where I worked had a lot of mandatory training that involved video presentations. They introduced one new video and I realised that there was one bit where some important info (it was needed to pass the post video test) was only presented in spoken form, with no transcript or captions. I could follow it but a person with profound hearing loss would have struggled. Because I am sensitised to accessibility issues I decided to make a fuss about this.

In a superb piece of irony, the subject of the training video was actually diversity issues in the workplace. I therefore contacted the training department saying "Did you know that your diversity training discriminates against deaf people?" To give them credit, they said 'oops our bad' and quickly added captions.

[stimpson_j_cat]

That sounds very frustrating. More frustrating than me explaining to senior mgmt why we need to spend money on a11y.

Your example is a great one, but aside from audio and visual problems, a11y covers things like cognitive deficits, which, for some, make watching and learning from videos difficult.

> I decided to make a fuss about this.

Good on you, more people need to be making a fuss about this.

I actually wrote Chris Croyier about a small snippet of example code on his site (CSS-Tricks) that didn't follow a11y best practices. He replied, and updated the code! Nice guy.