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by miahi
2208 days ago
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That reminds me the story of one of my friends, who worked for IBM in a 3rd world country. Basically the role of their whole department was customer support + QA, fixing low-level bugs on IBM products developed by other teams (in different countries). They received a visit from one of the higher-ups in IBM, for an all hands meeting with the basic message of "We checked our statistics and we don't see any patents issued by this department. What is happening? Surely you do a lot of innovation, why don't you patent it?!" |
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