Hacker News new | ask | show | jobs
by TheOtherHobbes 2210 days ago
Ironically this thread - and the OP - is a superb example of why everyone should study narrative techniques so they can understand the kinds of categories that common arguments and positions fall into.

You can learn a huge amount from ad hoc observational models of behaviour that aren't based on equations or statistics. You can even use them to make accurate predictions.

I used to know a manager who had an outstanding intuitive understanding of organisational and personal psychology. He probably couldn't have formalised his knowledge, but he had a real talent for getting shit done with individuals and groups, and for knowing exactly the right moment to apply leverage in a negotiation - all without bullying, shouting, or underhanded manipulation.

He simply knew exactly what people would do in one set of circumstances, and how to change their preferences by presenting them with alternative circumstances.

This isn't "science" in a formal sense, but it's certainly a very real form of knowledge. It seems to me STEM types tend not to understand how valuable and effective it can be, and how important it is to have some of this skill if you want to change what people do.

1 comments

There's definitively a value in knowing about culture, and being able to categorize it and discuss it on many levels. If you simply want to get through to more people, the most direct approach I can think of is to study things like rhetoric or take communication classes. There's a wealth of knowledge there for how to improve the way your communication impacts and includes other people. And while I'm at it, let's not forget the cross-section between marketing and psychology, for all those boiler-room types among you. :D