[agentultra]

The McDonald's method works well: praise in public, follow up in private. I'm not really sure if that's endorsed by McDonalds' management training program anymore but I recall learning it from there in my youth.

One book I really enjoyed that helped me a lot was, Extreme Ownership [0].

Discord and disagreements happen. If they're happening a lot then there's a sign that your organization is dysfunctional and communication structures could use some work.

If you have this open disagreement happening a lot it can give your team the feeling that it's their responsibility to disagree as well. And then you end up with everyone undermining each other instead of working together. You can't be an effective leader if someone on your team is acting like a squeaky wheel and refusing to follow your lead.

It's a good idea to know why you're a team. What makes your team more effective than any individual member could be alone?

[0] https://www.goodreads.com/book/show/23848190-extreme-ownersh...