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by drusepth 2211 days ago
I moved/consolidated from GoDaddy and 101domain to Google Domains because of the support I've gotten from Google in the past (on Nexus/Pixel devices, Apps, Fiber, Fi, Stadia, etc).

I always assume the people complaining about nonexistent support from Google are trying to get support for something they aren't paying for. You pay for Domains, and the support reflects that. You probably can't get support for getting locked out of a consumer Gmail account or help uploading a YouTube video.

1 comments

As a paying G Suite customer, all of my support experiences have been horrendous, including trying to unlock an employee’s account that was locked for “spam”.

The support agent couldn’t do a single thing but tell me to wait for the possibly robotic appeals process.